Return & Refund Policy

Return & Refund Policy

Thanks for shopping at Atlantean Alchemy LLC

If you are not entirely satisfied with your purchase, we’re here to help.

Returns

You have ​30​ calendar days to return an item from the date you received it.

To be eligible for a return, your item must be unused (safety seal on bottle must not be opened or tampered with) and in the same condition that you received it.

Your item must be in the original packaging.

Your item needs to have the receipt or proof of purchase.

Refunds

Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.

If your return is approved, we will initiate a refund to your credit card (or original method of payment).

You will receive the credit within a certain amount of days, depending on your card issuer’s policies.

Shipping

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable.​​

If you receive a refund, the cost of return shipping will be deducted from your refund.

ALL qualifying orders placed before 2PM EST will ship same day and arrive to your door within 3 days!

We offer FREE shipping on ALL orders (no minimums!). Fast & Free Shipping in 3 Days Or Less

PROGRAM DETAILS AND RESTRICTIONS

  • Offer applies to all US states plus Puerto Rico, US Virgin Islands and all military bases.
  • Orders placed on weekends or major holidays will usually ship on the next business day.
  • On rare occasions the 1-3 Day delivery window may not be met due to extenuating circumstances and in such situations we are not responsible for delayed shipments.
  • Heavy oversized items placed in an order will not qualify the order for the 1-3 Day Shipping Program. The order will be shipped normal as quickly as possible with additional fees if required.
  • Some orders with multiple line items will be consolidated and can cause a shipping delay.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable.

If you receive a refund, the cost of return shipping will be deducted from your refund.

Contact Us

If you have any questions on how to return your item to us, contact us at

https://atlanteanalchemy.com/contact-us/